SHIPPING & RETURNS
Shipping Policy
The items ordered shall be delivered by IndiaPost.
Items within Karnataka are delivered usually within 4-7 working days. Items outside Karnataka shall be delivered within 10 days. However, if there are delays at IndiaPost kindly track your parcel using the link shared by us after we post the items at Indiapost.
Exchange & Return Policy
Due to hygeine reasons, the items once delivered shall not be taken back or exchanged
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Payments
Acceptable Payment mode - UPI, netbanking. COD ( Cash on Delivery) is Not available
Refund Policy
In case of faulty transactions, if money credited from your account but Order is not created, then contact us at cosmosventuresnaren@gmail.com. Upon receiving your request, we shall update you the status within 3 working days. Usually the refund duration is 7 working days from the date of submission of request. Request can be raised over email by emailing at cosmosventuresnaren@gmail.com or by contacting us over the phone 9277143392 . for any additional clarifications, Kindly contact us on cosmosventuresnaren@gmail.com
Data Privacy
We store user's phone number, Name, Postal Address . These details shall be used in your shipping details. We do not store any of your personal financial details like card number , pin number on our website. we do not share your shipping details with any other marketing agency or any other third party, other than our shipping partner like indiapost or any other courier service provider we may use.
We capture information related to your login activities on our website like pages visited, time spent on particular page on website. These information shall be used by us for various analysis intended on improving our website design or for designing product promotions.
We do not store user's Login name or password on our website.